Some players are finding that the Overwatch 2 beta gets stuck on the install screen on PC. At the prompt to pick an installation folder, it’ll infinitely load instead of giving you the next button to proceed. Fortunately, there’s an easy fix to this issue, and we’ll detail it below.
How to fix Overwatch 2 beta can’t install on PC
If you find the Overwatch 2 beta getting stuck on the install screen, you just need to ensure the original Overwatch is installed first. If it’s not, you won’t be able to proceed past the screen where you choose which directory you want it in. Changing which directory you want to install the beta might work as well, but we haven’t had a chance to test it yet.
The reason this bug occurs is because the Overwatch 2 Beta shares files with the original Overwatch, which is indicated on the install screen by a little green checkmark. If the original isn’t installed, it seems as though the Battle.net client gets stuck on some sort of validation process. Unfortunately, Blizzard didn’t program it to let you know this is the case, which makes for a frustrating experience.
Fortunately, this bug shouldn’t be in the full game. Blizzard is replacing the original Overwatch with Overwatch 2 when it launches. So, players should only have to worry about one client.
If this problem persists after installing the original Overwatch, there are a few troubleshooting tips you can try. First, ensure the game is updated to the latest version. If that doesn’t work, uninstall it and reinstall it. If you’re still having issues, you may need to contact Blizzard support and open a ticket.
While the beta has had some launch issues, it seems relatively stable. Fans from all platforms are playing, and the consensus so far seems to be positive.
