The Overwatch 2 Season 4 premium battle pass is still locked for some users despite having purchased it using 1000 points. Many players report having finally gotten through the long queue, buying the battle pass in the shop using credits, but then not seeing it unlock. Here is what you can do to make sure the Season 4 battle pass goes through.
How to fix Overwatch 2 Season 4 battle pass purchase
In order for the Overwatch 2 Season 4 premium battle pass to unlock, you need to wait for the Blizzard servers to register your purchase.
At the moment, during the launch of Season 4 for the game, the servers are overloaded and the shop queue are experiencing delays, with players jumping backward and forward in line. With all this congestion, it stands to reason that the Season 4 battle pass is not registering yet for many users.
More than several players have shared their frustration on the official Overwatch forums. One player bought the battle pass and 5 extra tiers but is still locked. Some have gone through the support website to no avail either. Fortunately, several users in this thread received their battle pass rewards after waiting about an hour, so waiting looks to be the clear solution here.