If you get an “unknown error has occurred” message in Helldivers 2, it means that there’s a problem with the servers that is stopping you from logging in. This problem is incredibly annoying because the message doesn’t tell you what went wrong or how to fix it. What causes the unknown problem in Helldivers 2? Read on to find out why it happens and if there’s a cure.
What causes the unknown error in Helldivers 2?
If you get the “unknown error has occurred” message it means that the Helldivers 2 servers are either temporarily down or are having trouble handling too many people trying to join the game simultaneously. The same thing happens when you try to get on a bus that’s already full; you can only get on once someone gets off (and if there are too many people, the bus can’t move at all). Given the game’s explosive popularity, Arrowhead Game Studios, the company that made Helldivers 2, has had trouble ensuring the servers can handle all the new players, especially during busy times or after updates that result in a surge of traffic.
Even though the studio has improved its server infrastructure, problems continue to arise due to the massive number of players attempting to connect. Unlike most games, Helldivers 2’s numbers haven’t declined since launch, leaving Arrowhead scrambling for more capacity.
Is there a fix for the Helldivers 2 unknown error?
Unfortunately, Helldivers 2 players do not have any direct control over this server-related issue. Arrowhead Game Studios must fix these problems by making the servers more stable and able to handle more people. While this process is underway, players affected by the error have little recourse. In this situation, the best thing to do is keep an eye on the official Twitter for information.
There’s nothing worse than running into an unknown error in Helldivers 2 when you’re ready to slaughter some bugs or robots. However, it is comforting to know that this problem is caused by issues on the server and not with your own setup. Arrowhead continues to expand its server capacity, but you can expect errors to persist into the weekend.
