If you’re not a fan of the game, or it simply doesn’t work on your PC, you’ll be wondering if you can get an Escape from Tarkov refund or not. In this guide, we’ll let you in on the answer to “can you get a refund for Escape from Tarkov in 2020?” Read on to find out if you can receive a refund for Escape from Tarkov or not in 2020.
Can you get an Escape from Tarkov refund in 2020?
Almost definitely not. It’s exceedingly unlikely that you will be able to receive a refund for Escape from Tarkov in 2020. Many people have tried to get a refund for the game in the past, and many people have failed to do so. It’s something of a notorious game for being able to get a refund, unfortunately. If you act very quickly (the same day you purchase the game), you might get lucky, but it’s unlikely. You can apply for a chargeback directly through your credit card provider or PayPal if no refund is given. This process will take longer than a standard refund and you will need a valid reason for applying.
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Taking a quick look at the game’s Reddit threads, it’s clear to see that many have tried to get a refund, and equally as many have failed to do so. It appears as though there is no refund policy. Please do make sure your PC can run Escape from Tarkov before you buy it. If it doesn’t run, you are incredibly unlikely to receive a refund. As stated above, you can try to claim a refund on the same day as purchase if the game doesn’t work on your PC. You can try to email support@battlestategames.com, but the company is notoriously slow at responding and not keen to issue refunds.
From the game’s license agreement, section 11.1 (under term, amendment and cancellation of the agreement) states that “If the Agreement is canceled in the manner specified in this clause or on the grounds of other clauses hereof or by law, Battlestate Games Limited does not refund the User or reimburse any losses.” You have ten days to cancel the agreement with a written statement, after that, there are zero refunds, is what it reads like. It appears, too, that it is up to Battlestate Games whether your case is right for a refund.
The bottom line is that an Escape from Tarkov refund is incredibly unlikely to be given. We’re no lawyers, so it is difficult to make sense of the lengthy terms and conditions. If you want a refund, though, we suggest that it is all-but-impossible beyond ten days of purchasing the game and highly unlikely (see: not gonna happen) within ten days. Raise your issues by emailing Battlestate Games via the address given above.
