Amazon is one of the biggest companies across the globe, with ties directly to the internet itself. Of course, the world wide web can be fickle, and problems are bound to appear eventually. Unfortunately, sometimes those problems manifest in a service-breaking error. This is the case with the “Sorry, something went wrong” error affecting various Amazon users. What does this error mean, and what do you need to do to fix it? We’re here to help.
Amazon “Sorry, something went wrong” error fix
In many cases, the “Sorry, something went wrong” error appears when Amazon servers are experiencing interruptions. However, this error can also appear due to intermittent network connections, bugs with the Amazon app, or faulty mobile hardware.
Basically, the message saying “Sorry, something went wrong” is a blanket phrase for a general problem. However, this message frequently appears due to connection issues. In some cases, the message adds “on our end” to signify that it’s a problem with Amazon’s own servers.
Put another way, this message most commonly appears when your device’s connection to Amazon is having issues. It may be that your internet connection cut out while a page loaded, or that the servers themselves aren’t responding.
The simple fix: Try again
Because the error message doesn’t necessarily describe the problem, it’s hard to say what causes it. However, there’s an almost universal solution: Try to reload the page or app. This error can appear while all services and functions are stable; it’s just a matter of happenstance. Refreshing the page or reloading the app could be a very simple fix.
The catch is that the problem may not actually be in your control. The “Sorry, something went wrong” error can and does appear when Amazon servers experience interruptions. If the servers become unstable, there’s nothing you can do to fix the problem but wait for Amazon to fix the problem.
Otherwise, if the issue is recurring, you may have a problem with your internet connection. Double check that the internet works and is stable on another device. If it is, the PC or mobile phone experiencing the error may have its own set of issues. Android and iOS devices are likely to experience the error more frequently, as phones tend to hop between WiFi and cellular connections.
If Amazon keeps saying “Sorry” for something that went wrong, just refresh the page or reload the app. This is a common error usually resulting from a poor connection. Otherwise, assuming Amazon servers are actually online, you should double check that your PC or phone network connection is working as intended.
