When it works, EA Play offers users access to a wide catalog of games and free trials. However, when it doesn’t work, errors like the “Trial has expired” message can cause a lot of frustration. Thankfully, there are workarounds to help solve problems such as this. Here’s how to fix the EA Play “Trial has expired” error.
EA Play “Trial has expired” error fix
To fix the EA Play “Trial has expired” error, users will want to:
- First, restart the game.
- While it might seem like an obvious suggestion, turning the game off and back on again forces it to sync back up with the EA servers, potentially fixing the problem.
- Next, try restarting the system.
- Whether you’re on PC, PS5, PS4, Xbox Series X|S, or Xbox One, fully shutting down your system and then rebooting it can also be a potential fix.
- Cutting your system’s connection to EA by shutting down the system and then forcing a reconnect by turning it back on can sometimes solve any weirdness that the EA service is experiencing.
- Make sure you’re playing the correct edition of the game.
- If the “Trial has expired” message is appearing when you’ve actually purchased the game, then you’ll want to make sure you’re booting the game from your system menu, rather than the EA Play screen.
- Reinstall the game.
- When upgrading from a free trial to the full version of a game, it’s possible for systems to get mixed messages from the two different installs and information that has been stored.
- Fully uninstalling the game and then reinstalling it might take some time, but it gives the game a fresh start and potentially purges any error-causing files.
For those still experiencing issues with EA Play, the next best step is to contact EA Help via the website, Twitter, or Facebook.
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