The Call of Duty: Modern Warfare 2 “Fetching Store Info” error is giving many players problems after they try to purchase the Season 3 battle pass. Multiple users on the Modern Warfare 2 Reddit report buying the battle pass on PS5, PC, or Xbox consoles, but then see a pop-up message saying either “Fetching Store Info” or “Fetching Online Profile”. Players have tried updating the game and turning their console or PC off and on without any solution. Fortunately, it looks like there is a fix to solve this nasty bug for the MW2 Season Pass.
How to fix Modern Warfare 2 “Fetching Store Info” error bug
To get past the “Fetching Store Info” or “Fetching Online Profile” error for the Modern Warfare 2 Season 3 Battle Pass, you need to earn 1 BP token.
This solution has worked for many players as reported in this thread on the MW2 Reddit. We’re not certain why this works, but earning a Battle Pass Token might force the battle pass system to be reset somehow, letting player move past the message prompt.
For more MW2 guides, here are the best guns for Warzone 2 season 3 and a fix for the “Your Profile Was Signed Out” error.