Dead Island 2 co-op isn’t working for some players. When trying to connect, a failed to join the session error message appears and recommends that you “Please check your network connection and try again” alongside error code 0x1410. Here’s what’s happening and how you might fix multiplayer not working.
Why isn’t multiplayer working in Dead Island 2?
If Dead Island 2 co-op isn’t working for you, and you’re getting the failed to join the session error 0x1410, there are a few things that could be causing it:
- The servers are down
- Your internet is offline
- Your router is blocking the connection
Dead Island 2 servers are down
If the servers are down, the game can’t create a multiplayer session, and matchmaking will fail. This can cause a myriad of issues, including the game thinking it’s not connected to the internet.
Your internet is offline
If your connection to the internet is down, that’s obviously going to create an issue when attempting to play multiplayer games. If you get error message 0x1410, try restarting your modem and router to make sure the connection is online and stable.
Your router is blocking the connection
If you don’t have UPnP turned on, your router may block connections to the Dead Island 2 servers. If this is the case, you must either turn the feature on or manually forward the correct ports. Alternatively, if you have a Strict NAT type, you can find yourself having issues connecting with this game and others.