The Diablo 4 Fenris crash is a common error that many players are frustrated with. This bug usually comes with a report of an unexpected error, and it can come seemingly out of nowhere. The Fenris crash usually occurs after a hotfix or patch, especially the extensive Patch 1.0.3, and we wouldn’t be surprised if it reared its head again in future game builds. It’s been difficult to identify where these crashes are coming from, and Blizzard has only solved some of the issues with them. Many users report that the game just crashes after several minutes of gameplay, if they can even get past the start screen. Here’s some solutions you can try to fix constant Fenris crashing in Diablo 4.
How to fix Diablo 4 Fenris crash
The following steps can be taken to fix frequent Fenris crashes or at least diminish their frequency:
- Lower the texture settings – Going from ultra settings to a lower setting like high or medium will lower the VRAM usage of the game. One user on Reddit tested the problem and claims that Diablo 4 has a memory leak issue.
- Update Microsoft controller for Windows PC – Downloading the Microsoft Accessories app will automatically trigger an update for your Microsoft controller. According to several users in this Reddit thread, this has fixed the Fenris crashing issue.
- Force Diablo 4 to run using DX Functional Mode – This is a fairly technical solution to the problem, but it works according to another user on Reddit. Run DSCPL through CMD, go to Direct 3D 10/11/12 tab, and add DiabloIV.exe file to the list. Then under Device Settings, enable ‘Disable Feature Level Upgrade’ and set Feature level:limit’ to 11_1 and hit Apply.
You can also check this megathread of Fenris crash issues for the game on the official Diablo 4 forums. Yes, there have so many reported problems with this that the mods had to merge all of them into one. At the very least, know that you’re not the only one experiencing constant crashes with the game.
