An annoying The Finals stuck in character creation bug is preventing many players from entering the game. After choosing from the multiple accessibility settings in The Finals beta playtest, watching the intro cutscene, and then trying to pick a body size in character creation, the game will for some reason loop back into settings. No matter how many times players go through the settings or watch the cutscene, they end up being stuck on the initial screen without being able to access the main menu. Fortunately, there’s a solution that you can try to resolve the issue, though there are potential downsides to using it. Here’s how to fix the starting screen loop glitch in The Finals for PC, PS5, and Xbox Series X|S.
How to fix The Finals stuck in character creation bug
To fix being stuck in character creation or the starting screen loop, you need to head to the Embark Studios website and unlink your Steam account from your Embark ID.
At that point, while you technically don’t need to link an account to play the game, you will probably want to relink your Steam account. Once you do so, you can re-enter the game and you should finally be able to get into the tutorial and access the other modes.
The trouble with this solution, though, is that this will potentially make you lose any Twitch drops you might have earned on your account thus far. It may also remove any rewards you received for playing through past closed beta playtests for The Finals. One way that you might be able to prevent this loss from happening is linking another platform to your Embark account from, say, Xbox or PlayStation. By doing this before you unlinking and re-linking your Steam account, you might still get to keep your prior rewards.
For more The Finals beta guides, here’s how to fix voice chat so that it actually works and what to do if multiplayer matchmaking is not working.