Harry Potter Hogwarts Mystery may be the closest thing you’ll get to being a Hogwarts student, but even Dumbledore couldn’t evanesco (yes, I looked that up) his way out of this one. The game is currently plagued by errors which are forcing wannabe wizards to lose their progress. Here’s what to do if you’re faced with a Harry Potter Hogwarts Mystery connection error.
Harry Potter Hogwarts Mystery Connection Error: Wait Times
As there has been no official word from developers Jam City, it’s unclear just how long any downtime will last, and if it’ll be a regular occurrence.
Users are reporting connection errors for anywhere between 30 minutes and an hour. Crucially, this time spent won’t count towards recharging your energy, which is frustrating to say the least.
If you are still experiencing wait times throughout several sessions, contacting the developers at hphm-help@jamcity.com will be the best official channel to go through.
Harry Potter Hogwarts Mystery Connection Error: How to Fix
There is, however, a slight workaround that can stop you from pulling your hair out. Reddit user samovolockha has discovered that the connection error can be alleviated somewhat by constantly pressing the close box button on the connection error message until it eventually ends up going away. You’ll then be free to play for a finite amount of time before the message pops up again. Hey, it’s better than nothing.
More traditional fixes, such as uninstalling and re-installing the game, do not appear to work at this moment in time.
Harry Potter Hogwarts Mystery Connection Error: Will it Reset My Progress?
Unfortunately, Harry Potter Hogwarts Mystery (and its annoying clock) still keeps on ticking away despite this connection error. That means, if you are working on a class or another activity, your character will be wasting his or her precious time… doing nothing.
Additionally, your progress will also not ‘count’, so the best bet for now may be to put down your virtual wand and wait until the problems have been fixed. Keep an eye on the game’s official Twitter account for any word on whether that’s the case – but it appears (as of April 29) that the problem is persisting.
