The Splitgate “Unable to authenticate” error message can be painful to see when players just want to boot into the game and start enjoying this Halo/Portal hybrid. However, across PC, PS5, PS4, Xbox Series X|S, and Xbox One, the “Unable to authenticate” or “Unable to get permissions” message can stop users in their tracks. Thankfully, there are solutions. Everything the need-to-know info on how to fix the Splitgate “Unable to authenticate” error message.
Splitgate “Unable to authenticate” error fix
To fix the Splitgate “Unable to authenticate” error, players must do the following:
- Restart Splitgate.
- Restarting the game prompts it to attempt another connection. It might seem obvious, but this can be a common fix.
- Reboot the system.
- “Turn it off and on again” might be a cliche fix, but it can sometimes work. Reboot the PC, PS5, PS4, or Xbox and try again.
- Confirm latest update is installed.
- Installing the latest update is required to play online with other people. What’s more, consoles are able to start the game ahead of the full installation. Players will want to make sure the game has completely finished installing before they are able to play.
- Make sure internet connection is stable.
- Use another internet-connected device to make sure that your own internet connection is stable. Try watching a video on your mobile, for example.
- Check for server downtime.
- Like most online games these days, Splitgate can go through moments of downtime, where the devs roll out new content and improvement. Click here to check for downtime.
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