A frustrating New World crashing bug is causing many players to encounter a white screen (or black screen) upon starting up the game after the Rise of the Angry Earth expansion. New World has had crashes before, but this time the DLC has created a new glitch. Players report trying to launch the game but then are stuck after getting past the Amazon Games logo, with the game essentially stalling. Despite the expansion being out for more than a week at this point, the issue still persists. Fortunately, there is a solution that you can use to fix the problem, though the workaround is one you’ll have to use every time you launch the game. Here’s how to fix the white screen crashing issue with New World Rise of the Angry Earth.
How to fix New World crashing bug with white screen
To fix the white screen crashing bug with the New World expansion, please take the following steps:
- Find the folder %appdata%/AGS/New World in the drive where you have installed the game. Delete the folder entirely.
- Similarly, locate the folder %localappdata%/Temp/AGS/New World/shaders and delete this as well.
- Launch the game and make sure you can get past the white screen.
If you still have problems with the white screen after this workaround, we recommend deleting the folders again. Then uninstall the game and reinstall it to see if this fixes the problem for you. If the problem still persists, you’ll have to delete the folders every time you enter the game until Amazon Games is able to fix it.
The issues seems to stem from files in the AppData folder causing New World not to load properly for some reason.
At any rate, just note that this glitch is not on your end. Sure, there are stuttering issues with the game as well that can generally be fixed by installing the game on an SSD, but this white screen crashing bug is due to the developer. The same goes for all of the new bugs with the main story quest and any connection errors.
